Zillow Group / Operating model
CASE STUDY 01A shared way to get from brief to launch.
Shared intake, sprint planning, QA, and launch practices that helped teams coordinate delivery.
Nearly 600Jira tickets resolved by the team in 2024
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A RECORD OF THE WORK
Systems built. Friction removed.
The foundations behind my work today: clear operating models, useful data, and automation that gives teams time back.
Zillow Group / StreetEasy / Lifecycle automation
CASE STUDY 02More effective messaging. Less unnecessary volume.
Event-triggered workflows connected requests, campaign production, and customer journeys—with controls built into the process.
35%lower inferred-search email volume in 2024
Zillow Group / Data & governance
CASE STUDY 03A clearer path to marketing data.
Workspace access coordination and self-service guidance helped marketing teams navigate Databricks.
Self-serviceguidance for marketing data access
Simpleview / Workflow coordination
CASE STUDY 04Shared tasks. Clearer delivery.
Shared project planning helped a growing marketing team coordinate work and stakeholder expectations.
CoSchedulefeatured customer story
Metrics describe the specific projects and organizations shown. Each case includes my contribution, approach, and outcome context.
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